The number of startups in the supply chain industry coupled with ever-evolving technologies means that companies are in constant competition to capture a larger share of the market.
In today’s market Swiggy and Zomato have immense market share in India. Uber Eats, Food Panda (Now taken over by Ola), Faaso’s, FreshMenu and many others are also trying to compete and have a bite of the market share in the profitable and growing business of food delivery.
Zomato has tried its hand in making the Supply Chain Management (SCM) futuristic by acquiring TechEagle Innovations (which works exclusively with drones). They created a buzz in the industry by introducing the possibility of having food delivered to customers via drones.
Swiggy on 4th of February, 2019, Acqui-hired Kint.io - a Bangalore based Artificial Intelligence Startup - for their expertise. Pavithra Solai Jawahar & Jagannathan Veeraraghavan, the founding members of Kint.io are said to join the Swiggy team. The team’s main responsibility will be to predict and solve future customer problems. They will integrate the AI into Swiggy’s platform for superior customer experience and also assist in the business decision systems as well.
This is Swiggy’s 2nd Acqui-hire after 48East (December 2017) and 3rd takeover (Scootsy was the first acquisition of Swiggy). Right now the company is the market leader in SCM and is valued at 3.3$ Billion, Swiggy has taken additional steps to strengthen its position in the Indian Market and retain its position as a market leader.